public transit, software, software as a service
Comments Off on Real Time Arrival Information for Customers

This month we are going live with our Real Time Arrival systems, including electronic signage at some of the stations, smartphone applications on iOS and Android, mobile website functionality, web tools, and texting services to allow customers to finally track when their vehicles are going to arrive.


One of the most frustrating things as a public transit rider is to be standing at a bus stop for a route that has infrequent service without information on when the vehicle is really going to arrive.  Has it already passed the stop?  Is it 15 minutes late?  Now customers will have a variety of tools to help answer that question.


We acquired a system called “NextBus” and have been working to deploy it at the District.  This system integrates with the existing radio-system based automatic vehicle location (AVL) tools on the buses.  We installed global positioning system (GPS) tools on the COASTER commuter rail locomotives and the SPRINTER light rail vehicles to provide real time updates for the trains as well.


Many of the larger public transit systems like Washington Metropolitan Area Transit Authority and Los Angeles Metropolitan Transit Authority already dependably use this system to serve their riders, so we have high hopes that this will work well for North County passengers.


data center, green computing, hardware, infrastructure, public transit, security, software
Comments Off on NCTD IT Named ComputerWorld Premier 100 IT Leaders for 2012

We were very excited to hear today that the NCTD IT team was named as a Premier 100 IT Leader for 2012.  I say the team because while the award is for the CIO, clearly it is the work of the team that merits the recognition.  What is amazing is that our team is standing in the presence of so many other great company names:  Lenovo, Kraft, Mazda, GlaxoSmithKline, Target, Blue Cross, the State of Colorado, Waste Management, Kaiser Permanente, Vanguard, CapitalOne, Intel, Boeing… what?  NCTD is in this crowd??


Yes.  We.  Are.  That’s how we roll.